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Terms & Conditions


Last Updated: 25/1/2025

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Welcome to Wild and Wave. These Terms & Conditions govern your use of our website, purchases of artwork, and participation in our watercolour workshops. By accessing our site and using our services, you agree to comply with these terms.

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1. General Information

  • Wild and Wave ("we," "our," "us") provides original artwork, prints, and watercolour workshops.

  • These Terms apply to all website visitors, customers, and workshop participants.

  • We reserve the right to update these Terms at any time. Any changes will be posted on this page.​

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2. Purchases & Payments

2.1 Artwork Sales

  • All artwork is subject to availability. If an item is out of stock, we will notify you as soon as possible.

  • Prices are listed in GBP and include applicable taxes unless stated otherwise.

  • Payments are processed securely via [Payment Provider(s)]—we do not store credit/debit card details.

  • Once an order is placed, it cannot be canceled unless we agree in writing.

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2.2 Workshop Bookings

  • Workshop spots are limited and are booked on a first-come, first-served basis.

  • Full payment is required to secure your place.

  • By booking a workshop, you confirm that you meet any age or skill-level requirements.

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3. Shipping & Delivery

  • We ship within [list shipping locations] using [Shipping Provider].

  • Estimated delivery times are provided at checkout but may vary due to external factors.

  • Customers are responsible for providing accurate shipping information. We are not liable for delays or lost items due to incorrect details.

  • International customers are responsible for any customs duties or taxes.

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4. Returns & Refunds

4.1 Artwork Returns

  • Due to the handmade nature of our artwork, we only accept returns for damaged or defective items.

  • To request a return, email us at hellowildandwave@gmail.com within 5 days of receiving your order.

  • Items must be returned in their original packaging. Refunds or replacements will be processed once we receive the returned item.

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4.2 Workshop Cancellations & Refunds

  • If you cancel 7 days before the workshop, you may receive a partial refund or credit for a future session.

  • No refunds for cancellations made within 7 days of the event unless exceptional circumstances apply.

  • If we need to cancel or reschedule a workshop, you will be offered a full refund or the option to transfer to a future session.

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5. Intellectual Property

  • All artwork, designs, and workshop materials are owned by Wild and Wave and are protected by copyright laws.

  • You may not reproduce, distribute, or sell our artwork without written permission.

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6. Liability & Disclaimer

  • We strive to provide accurate product descriptions and workshop details, but colors and sizes may slightly vary, particularly with variations of laptop/ phone screens.

  • Workshop participants assume all risks related to painting activities. We are not liable for personal injury or property damage.

  • We are not responsible for website downtime, errors, or third-party service issues.

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7. Privacy Policy

By using our website, you also agree to our Privacy Policy, which outlines how we collect and use your data.

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8. Contact Us

For any questions regarding these Terms & Conditions, contact us at:
Email: hellowildandwave@gmail.com

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We are always approachable and happy to talk! If you have any issues or concerns, please don’t hesitate to reach out. Your joy from the artwork and workshops is important to us.

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Thank you for supporting our ocean-inspired art and workshops!

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