Refund Policy
Last Updated: 25/1/25
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Artwork Returns & Refunds
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Due to the handmade nature of our artwork, all sales are final, except in cases of damage or defects.
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If your item arrives damaged, please contact us within 2 days of delivery with photos of the damage to arrange a replacement or refund.
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Workshop Cancellations & Refunds
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Cancellations made 7 days before a workshop will receive a full refund.
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Cancellations made within 2 days of a workshop are non-refundable, but we may offer a credit for a future session at our discretion.
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If we cancel or reschedule a workshop, you will receive a full refund or the option to transfer to a future session.
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How to Request a Refund
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To request a refund or report an issue, email hellowildanwave@gmail.com with your order details and reason for the request.
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Refunds (if applicable) will be processed within 3 business days to the original payment method.
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If you have any concerns or questions, please don’t hesitate to contact us.
We’re always happy to help!